Privacy Policy

This is a sample policy template — have it reviewed by a legal professional before publishing.

1. Introduction

Velan Enterprises ("we", "us", "our") operates a bike and scooter rental service in Tambaram, Chennai. This Privacy Policy explains what information we collect from customers, how we use it, and the choices you have.

2. Information We Collect

• Name, phone number and contact details provided at the time of booking
• Government-issued ID and driving licence details, collected for verification as required for vehicle rental
• Rental history, such as vehicle booked, duration and pickup/return details
• Any information you share with us directly, such as through a phone call or WhatsApp message

3. How We Use Your Information

• To verify your identity and eligibility to rent a vehicle
• To process bookings, confirm availability and manage rentals
• To contact you about your booking, extensions, or vehicle return
• To maintain records as required for our business and any applicable regulations

4. How We Protect Your Information

We take reasonable steps to keep your personal information secure and only share ID or licence details with staff involved in processing your rental. We do not sell your personal information to third parties.

5. Sharing of Information

We may share information with local authorities where required by law, for example in the case of an accident, theft, or traffic violation involving a rented vehicle.

6. Your Choices

You may ask us about the information we hold on you, or request that we correct inaccurate details, by contacting us using the details below.

7. Contact Us

Velan Enterprises
Krishna Nagar, Dr Rajendra Prasad Rd, B.H.E.L Nagar, Hasthinapuram, Tambaram, Chennai, Tamil Nadu 600064
Phone: 073054 44661